2012 indeed is a year of loss for me. Many of intimate friends left me alone searching their destinations. In fact that might brought more energy to me to lead an independent life, time to spend few hours on blogs, learn new technologies. However shopping for my house hold groceries and some other tasks became more difficult.
I am in need of some groceries for my home. I am searching for someone who can help me to shop my grosseries. one fine day an e-mail appeared in my inbox. It’s from www.bigbasket.com (external Website).
I always make my hands dirty looking into the accessibility issues of every website I come across. I never care of WCAG Standards (External Website) or any legal requirements at that time. I love exploring the ways to use that website. Bigbasket.com is not an exception for it.
In the home page I have found some interesting house hold items which in fact I am looking for. I am just waiting for a friend to assist me to the nearby super market. Taking advantage of online shopping I have hit enter on “Cashew”. A new page is displayed with the varieties of cashews available. Sorry no way to jump to the search results using my screen reader. I need to navigate through all that repeating links. At last I have found the bread crump. The link “Cashew” in the bread crump would have been made level one heading to make the page better in terms of accessibility.
Oh! The pack is added to the basket. I have not known to me. I found it when I am navigating to the end of the same page. My screen reader could announce something as “My basket 1 Item Expand/collapse Expanded”. The Cashew I have added to the basket previously is here. Good I am in the right track.
In the same above procedure I have added few more grosseries to my basket and hit “Basket” link in the My basket section. I am taken to the next page.
Great, crossed the hurdles and placed an order from Bigbasket.com and waiting for the delivery. It is a fantastic experience but The website should be made accessible to attract more customers.
Few Accessibility pointers to be improved
- Accessible CAPTCHA.
- Hierarchical heading structure in every page.
- Appropriate use of input type buttons and values for them.
- Improper link descriptions such as “Images/go_but”, “Images/sis_quick_shop_unit”.
- Labels are provided but they are not associated with for attribute and are not properly coded.
In countries like India the greatest barrier for persons with disabilities is traveling. Facilities such as door delivery benefits for them the most than any other citizens. Making these kind of websites provide independency to shop. On the other hand it increase the business for online shopping companies.